||About the Author||Elinor Robin, PhD |Elinor Robin, PhD, is a mediator and mediation trainer whose mission is to help men and women discover better ways to look at, respond to, and overcome their professional and personal conflicts. With wit, wisdom, and
A practical handbook that uncovers the hidden dynamics of the workplace and teaches how to successfully manage conflicts.
This practical guide will explore every aspect of workplace conflicts, from learning how to identify problems to deescalating and managing many different types of conflict and people. Develop your management style by discovering effective apology making, gain confidence as you apply your newfound negotiation toolbox to any situation. With se...
[PDF.uh59] The Professional Woman's Guide to Conflict Management Rating: 4.91 (484 Votes)
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