||About the Author|Stephen Kohn is president of Work & People Solutions, a prominent human resources management, leadership development and executive coaching firm. He is one of the most senior and experienced executive coaches in the country, having advised seni
Why does one management style make employees hate their jobs while a different style inspires them to outperform and commands their respect? Emotionally intelligent people-management skills turn out to be the primary reason. In modern organizations keen to retain their most talented human capital, there may be no more important competency to develop than the skills that motivate people to outperform the competition.
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