|||... This book can be highly recommended for its style, content and the thought provoking nature of the areas its author is brave enough to tackle. Roy Braithwaite
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:
empowers individuals by providing a range of useful useful skills that can help in managing aggression
enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
clarifies the responsibilities of the manager in ensuring staff... [PDF.zr80] Managing Aggression (The Social Work Skills Series) Rating: 3.60 (578 Votes)
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