||4 of 5 people found the following review helpful.| Working the past works for me|By John D. Smith|A key story in Charlotte Linde's Working the Past; Narrative and Institutional Memory (New York: Oxford University Press, 2009) is about an insurance company that was having trouble getting its agents to sell certain policies. The company's management wanted to know whether the problem was a learning problem (e.g., so you'd "sol|About the Author||Charlotte Linde is Research Scientist at the NASA Ames Research Center, and has also taught at Stanford University, University of California, Berkeley, and the City University of New York. She is the author of Life Storie
Stories told within institutions play a powerful role, helping to define not only the institution itself, but also its individual members. How do institutions use stories? How do those stories both preserve the past and shape the future? To what extent does narrative construct both collective and individual identity?
Charlotte Linde's unique and far-reaching study addresses these questions by looking at the interplay of narratives, memory, and identity in a...
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You can specify the type of files you want, for your device.Working the Past: Narrative and Institutional Memory | Charlotte Linde. Which are the reasons I like to read books. Great story by a great author.
